We wish we could get our products into the hands of everyone. Currently, we can ship to the continental U.S. and most international countries.
Unfortunately, we are unable to ship to P.O. Boxes, APO/FPO or other military addresses. We are working on getting our products everywhere around the world. Email us if you have more questions: support@wooyas.com

Most orders are processed within 1-5 business days of receipt. This does not include weekends and holidays.
However, please understand that there may be slight delays, depending on the volume of orders received at a given time. We appreciate your understanding.

Customers do not need to pay any additional customs fees, you only need to pay for the shipping of the package (Except for free shipping orders).
If you receive a notice from any customs requesting payment of customs clearance fees, please be cautious and contact our customer service: support@wooyas.com

You can change the shipping address ONLY if the order has not been shipped.
If you need to modify the order information or cancel the order after placing the order, please contact our customer service in time: support@wooyas.com. Once the package is shipped out and the system sends the shipping confirmation email, we will not be able to modify any order information.
Please double check your shipping address and make sure it is correct when you are placing the order.

While we try our best to ship out your orders in the speediest manner, unfortunately, it is difficult to guarantee specific delivery times or be held responsible for delays in transit.
If there is a substantial delay in the delivery of your order, we suggest contacting your local post office with your tracking number to expedite the shipping process. Unfortunately, once an order is out of our hands, we have no more information than you regarding the whereabouts of your package. Please contact the local carrier for any delivery concerns you may have.

Important Notice:
1. After the package is shipped, it will take 2-3 days to be tracked(Holidays may extend the update time)
2. The tracking number we provide for US packages is not the local tracking number, so it cannot be tracked on the USPS official website.
Here is a recommended tracking URL: https://www.17track.net
(You can contact us to request a USPS tracking number: support@wooyas.com )

Please note that we are not responsible for any stolen items. If your package was stolen, please file a mail theft claim with USPS or Local Post, as well as a complaint with your local police station.

FREE SHIPPING ON ORDER OVER $39✨(After Discount)